While helping out at a New York food bank, Theresa shocks everyone when she channels a fellow volunteer's mother. A skeptical son gets a beautiful message from his mother, and a daughter gets a Christmas gift from her departed father.

Theresa volunteers at a veteran's event where she delivers a loving message. Later, Theresa channels a departed mother with a Christmas message for her daughter, and gives a grieving family closure on their lost daughter's birthday.

Theresa gives a grieving family peace through a reading with their loving husband and father. For a grieving widow, an emotional reading confirms a unique sign from above. A couple close with Theresa receives loving messages from their deceased son.